Member Management

Spring 2025 Session

Put yourself in your clients’ shoes and take an in-depth look at Fusion from their side! Focus areas for this course will include managing the Member Portal, Member & User Accounts, and communication avenues.
Course Dates

Feb. 20th
Feb. 27th
Mar. 3rd

Must attend all dates to complete course
Course Times

1:00 PM -
3:00 PM EST

What can I expect to learn from this course?

In-depth knowledge

Develop in-depth knowledge in the following Fusion modules:
 

  • Member Record Creation & Management
  • Member Portal Management
  • Imports 101
  • Communication Tasks

New tools

Be able to identify:

   
  • Key Fusion language and terms utilized by front-line staff and members
  • Common aspects of errors members or staff may encounter
  • Areas to enhance for more streamlined member management procedures

Better understanding

Obtain a better understanding of:
 

  • Functionality & uses cases with Members and Organizations
  • Common problem solving techniques to better serve your members
  • Overall Account Management and the impacts of nightly or one time imports


INSTRUCTOR

Jeff Sladewski

Hi! I am so excited to be working with you all within the Fusion Champ Series courses! Currently, I am located in Gunnison, Colorado, but I grew up in New York about an hour north of NYC.
 
Prior to working at Fusion, I worked in Campus Recreation mainly in facility and member management, fitness and climbing wall operation. I joined the Fusion Education Team in September 2021. My favorite part about my job is seeing how campus recreation professionals utilize Fusion to make their offerings more accessible, efficient and sustainable.
 
Some fun facts about me: I have a pup (Ghost), love adventuring outside (ultra running, biking, paddling, backpacking, etc.) and also love to play video games!