![](https://lwfiles.mycourse.app/64ff2127c3f7433d9a31dd9b-public/bfea9e38ecf63b65e405d3f43aa90737.png)
Member Management
Summer 2024 Session
Put yourself in your clients’ shoes and take an in-depth look at Fusion from their side! Focus areas for this course will include managing the Member Portal, Member & User Accounts, and communication avenues.
Course Dates
Aug. 5th
Aug. 7th
Aug. 12th
Course Times
11:30 AM -
2:00 PM EST
What can I expect to learn from this course?
In-depth knowledge
Develop in-depth knowledge in the following Fusion modules:
- Member Record Creation & Management
- Member Portal Management
- Imports 101
- Communication Tasks
New tools
Be able to identify:
- Key Fusion language and terms utilized by front-line staff and members
- Common aspects of errors members or staff may encounter
- Areas to enhance for more streamlined member management procedures
Better understanding
Obtain a better understanding of:
- Functionality & uses cases with Members and Organizations
- Common problem solving techniques to better serve your members
- Overall Account Management and the impacts of nightly or one time imports