Member Management

Spring 2024 Session

Put yourself in your clients’ shoes and take an in-depth look at Fusion from their side! Focus areas for this course will include managing the Member Portal, Member & User Accounts, and communication avenues.
Course Dates

May 2nd
May 9th
May 16th

Must attend all dates to complete course
Course Times

12:30 -
3:00 PM EST

What can I expect to learn from this course?

In-depth knowledge

Develop in-depth knowledge in the following Fusion modules:
 

  • Member Record Creation & Management
  • Member Portal Management
  • Imports 101
  • Communication Tasks

New tools

Be able to identify:

   
  • Key Fusion language and terms utilized by front-line staff and members
  • Common aspects of errors members or staff may encounter
  • Areas to enhance for more streamlined member management procedures

Better understanding

Obtain a better understanding of:
 

  • Functionality & uses cases with Members and Organizations
  • Common problem solving techniques to better serve your members
  • Overall Account Management and the impacts of nightly or one time imports


INSTRUCTOR

Christine Panella

Hello from Sunny Florida future Fusion Champions! I am thrilled to be an instructor for the Fusion Champ Series courses & look forward to working closely with you all. I am located in Lakeland, FL but no stranger to the Midwest climate as I am a Wisconsin cheesehead native.
 
My passion for Recreation & Wellness started at UW-Whitewater where I had my first glimpse of the recreation field. I have been working in the field of Athletics & Recreation since then at both University of Wisconsin-Madison and Purdue University.
In January 2021 I joined the Education team at Fusion. My favorite part about my role is being able to work with clients on a daily basis and while you may think it's similar, no 2 days are ever the same.
 
Fun facts about me: I love sports, CrossFit, bike rides, am an absolute puzzle nerd and always down for a travel adventure. A bucket list item of mine is to take a trip to Hawaii & learn what island life is all about.