Agreement Billing Workshop

Spring 2024 Session Option 1

We will cover how members can manage their payment options, communication and email template tips, how to manage declines and update information, and recommended reporting options to get the numbers you need. This workshop is best suited for individuals who already utilize Agreement Billing and recurring payments within Fusion.
Course Date

Apr. 4th

Course Time

 1:00 PM -
 3:30 PM EST

What can I expect to learn from this workshop?

In-depth knowledge

Develop in-depth knowledge in the following Fusion modules:
 

  • Agreement Billing
  • Invoice Management
  • Reporting & Revenue

New tools

Be able to identify:

   
  • Key Fusion language and terms utilized by front-line staff and members
  • Common aspects of errors members or staff may encounter
  • Areas to enhance for more streamlined member management procedures

Better understanding

Obtain a better understanding of:
 

  • Functionality options with Agreement Billing such as: Agreement Waivers, proactive approaches to declined cards.
  • Common problem solving techniques to better serve your members when updating cards and communication.


INSTRUCTOR

Christine Panella

Hello from Sunny Florida future Fusion Champions! I am thrilled to be an instructor for the Fusion Champ Series courses & look forward to working closely with you all. I am located in Lakeland, FL but no stranger to the Midwest climate as I am a Wisconsin cheesehead native.  
 
My passion for Recreation & Wellness started at UW-Whitewater where I had my first glimpse of the recreation field. I have been working in the field of Athletics & Recreation since then at both University of Wisconsin-Madison and Purdue University.
In January 2021 I joined the Education team at Fusion. My favorite part about my role is being able to work with clients on a daily basis and while you may think it's similar, no 2 days are ever the same.
 
Fun facts about me: I love sports, CrossFit, bike rides, am an absolute puzzle nerd and always down for a travel adventure. A bucket list item of mine is to take a trip to Hawaii & learn what island life is all about.